Email & SMS Marketing

At ML Agency, we build Email and SMS automated flows that don’t just run in the background, they fuel your business. We tap into real-time data, behavioral triggers, and customer segmentation to craft campaigns that feel personal because they are.

From win-back flows to VIP campaigns, we help you squeeze every ounce of value from your list while giving your customers the kind of experience that keeps them coming back.

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Every send is strategic. From layout to subject line, we build every message to align with your bottom line.

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Why Choose ML Agency for Email & SMS Marketing?

At ML Agency, we don’t just send emails and texts, we build smart, scalable communication strategies that drive real business results. Our approach combines data, creativity, and automation to help your brand connect with customers in ways that feel personal, timely, and impactful.

We don’t believe in one-size-fits-all for automated flows and campaigns. Every business is unique, so we take the time to understand your audience, goals, and brand voice before crafting a tailored strategy that delivers results. Our flows and campaigns don’t just “look good”, they drive revenue. Whether you're looking to increase customer retention, average order value, or new sales, we make sure your messages work hard for your business.

Our Email/SMS Plan

We don’t just implement, we show you results.

Strategy & Audience Segmentation

At ML Agency, every flow and campaign begins with a clear strategy and smart audience segmentation. We take time to understand your business objectives, target market, and customer journey. Using data-driven insights, we segment your audience based on behaviors, interests, purchase history, and engagement levels. This ensures each message whether email or SMS is highly relevant and personalized.

By delivering the right content to the right people at the right time, we maximize engagement, boost conversions, and nurture long-term customer relationships. It’s not just about reaching your audience, it’s about connecting with them in meaningful ways.

Content Planning & Copywriting

Effective messaging starts with a strong plan. We carefully map out your email/ SMS flows and campaigns based on your goals, promotions, and customer journey stages. Our copywriters craft compelling, brand-aligned messages that speak directly to your audience, whether it's a product launch, limited-time offer, or loyalty update.

Every word is written with purpose, designed to capture attention, spark engagement, and drive action. We focus on clarity, tone, and timing to ensure your message feels personal, relevant, and worth clicking.

Design & Automation Setup

We take your email and SMS campaigns to the next level by creating visually engaging templates and setting up automated workflows. Our design team ensures that each message is not only beautiful but also optimized for mobile, ensuring a seamless experience for your audience.

Automation is key, whether it’s welcome series, cart abandonment reminders, or re-engagement campaigns. We setup personalized automation to nurture customer relationships and drive conversions. This ensures your messages are sent at the right time, with minimal effort on your part.

Testing & Optimization

To ensure your campaigns deliver maximum results, we perform A/B testing on key elements like subject lines, messaging, send times, and CTAs. By analyzing open rates, click-through rates, and conversions, we continuously optimize your campaigns for better performance.

Our team uses data insights to fine-tune your strategy, ensuring that each email and SMS is more effective than the last, helping you achieve higher engagement and increased ROI with every send.

Reporting & Growth

We believe in transparency and data-driven results. Our detailed reports provide insights into campaign performance, including open rates, click-through rates, conversions, and overall ROI. We use these insights to continuously refine and improve your email and SMS strategies.

By analyzing key metrics and customer behavior, we identify opportunities for growth, optimize future campaigns, and ensure that your marketing efforts consistently drive stronger results over time.

Client Feedback

Imperio B

Imperio B

CEO, imperiob.com

The automated email and SMS flows keep my customers engaged and my profits growing. ML Agency is the real deal.

Aqilla Activewear

Aqilla Activewear

CEO, Aqilla.com

ML Agency setup my automated email & SMS flows which has yielded significant ROI. Highly recommend if you want results.

B-Selfie Glam Italy

B-Selfie Glam Italy

CEO, b-selfie.com

Every flow, every message, they nailed it. ML Agency’s automation strategy delivered real results right out of the gate. Thanks ML Agency!

Kings & Queens Co

Kings & Queens Co

Owner

Results you can count on. Our automated email and SMS flows have delivered impressive returns since day one. All thanks to ML Agency.

Purple

Purple

Owner

We needed an automation overhaul and ML Agency delivered. Revenue is up, retention is stronger, and we’re scaling faster. Highly recommend.

Optimize Your Email & SMS Marketing Today

Email and SMS marketing are how you increase lifetime value without increasing ad spend.

Let ML Agency help you build the flows, messages, and strategy to keep buyers coming back again and again.

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